Planning promotional campaigns for the whole year at the salon might sound overwhelming; we don’t even know what awaits us tomorrow! However, if we have a goal in mind, we can easily create a timeline with the steps needed to achieve it.
Louise Sumner built her work experience as a beauty therapist in many salons. She dedicated 10 years to her education to become a qualified beauty professional. She then had a career change, became a flight attendant for two years to fulfill her long-held ambition. Louise knew she would return to her first love, but just needed the break to see in what capacity. She began fulfilling her dream, starting off with a quaint room inside a Test Match cricket ground, strenuous work and unwavering determination.
It’s every salon manager’s dream to run a successful business that is ahead of the game in the beauty industry. A well organized and motivated team coupled with a wide range of satisfied and loyal clients is the perfect recipe for success. All you need to do is look around and you’ll notice that there’s already a great deal of salons in the beauty industry that are doing swimmingly well. So what’s behind their claim to fame? The answer is plain and simple: they use good salon management software. So let’s take a look at how to choose the right software for your salon.
Impeccably performed services are undoubtedly a crucial constituent of first-rate customer service. However, it is not the only one! There are a multitude of factors at play when it comes to clients and their return custom. Although some may seem trivial, jointly they create an image of your company and confirm its level of professionalism.
During the days running up to Christmas, salons and spas become besieged by customers who want to look their best around the Christmas table and at New Year parties. So how should you plan your workload to balance meeting customers’ expectations and giving staff time off to spend Christmas with their families?
In the beauty industry, nothing is more important than the ability to provide exceptional customer care. Customer satisfaction and loyalty are key for the survival of a company; therefore, it is necessary for salons to be able to meet their customers’ exacting demands. Today, this is possible only with the use of exemplary management systems. What should we keep in mind when making a selection?
The creation of an activity plan is a crucial element in managing a beauty salon. However, a plan loses its relevance if it ends up in a filing cabinet immediately after its preparation and is forgotten about. How can you be sure that you are actually carrying out all your scheduled tasks and objectives?