Julius Dzierlatka

Julius is a people person, a social thinker, and a world traveler. He is skilled in interpersonal communication and has extensive experience in customer service. Raised in North Florida, he joined Versum in 2016 as a Business Development Specialist.

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Author entries

Take a break
21.09.20 Julius Dzierlatka | Salon tips

Is it time for a break?

For the hair and beauty industry, a busy period means that salon owners, booth renters and mobile specialists give it their all to make up for those slow seasons throughout the year,...

Feeling guilty
16.09.20 Julius Dzierlatka | Salon tips

Overcoming feelings of recurring guilt in the salon 

Mental health in the hair and beauty industry is not an issue that ought to be taken lightly. Behind the radiant smiles of most salon staff lie dormant insecurities, anxiety, stress and...

11.09.20 Julius Dzierlatka | Salon during the epidemic

Salon queues – how they can improve your clients’ experience

Oh, how we used to take things for granted in the salon. Being able to swig a gargantuan cappuccino at the workstation, while casually chit-chatting away with a favourite patron and filling...

Salon courtesy
09.09.20 Julius Dzierlatka | Salon tips

Ensuring mutual respect and courtesy in your salon and spa

Although the quality of treatments you and your staff provide and the cleanliness of your business says a lot about your brand, nothing speaks louder than how people are treated in your...

Data breaches
04.09.20 Julius Dzierlatka | Salon tips

Data breaches in the world of hair and beauty

Data breaches are every business owner’s worst nightmare. They come in all shapes and sizes - from misplaced information that has fallen into unauthorised hands, to someone who deliberately tries to steal...

Hairdressing mysteries
02.09.20 Julius Dzierlatka | Salon tips

Hair and beauty business mysteries – solved!

The world of hair and beauty is a place of extremes - extreme makeovers, customer reactions (both positive and negative), salon dramas and extreme quantities of coffee and hairspray. There are however...

A tired person
31.08.20 Julius Dzierlatka | Salon tips

The customer is always right. Right?

Wrong! And no matter whether you’re a salon owner, booth renter or a solo hair or beauty specialist, you’ll probably agree with us. However, being aggressively adamant about proving a client wrong...

20.08.20 Julius Dzierlatka | Salon tips

Why taking on the role of a counsellor in the salon can hurt your business

In the world of hair and beauty, soft-hearted specialists are a dime a dozen. In this industry, you need to not only be approachable, but also know what you’re doing and go...

A hair salon
14.08.20 Julius Dzierlatka | Salon during the epidemic

A future without salon receptionists? It’s closer than you think

Things used to be a lot less hectic in the salon prior to COVID-19 - clients, who were either previously booked or walk-ins were greeted by a smiling and radiant receptionist. Coffee...

12.08.20 Julius Dzierlatka | Salon during the epidemic

Dealing with ridicule after your salon’s reopening

There’s absolutely no room for derogatory and ridiculing behaviour in the world of hair and beauty. A salon is a space where people from all walks of life ought to be treated...