faking smile
11.10.19 Briella Cendrzak | Salon tips

Ten hours of smiling. Suppressing emotions in the beauty industry

You welcome the client with a smile. You smile while they talk about their expectations, even though you already know this will be a difficult case. You keep that grin on your...

Depressed employee
09.10.19 Briella Cendrzak | Salon tips

What to do if your salon’s employee gets depressed

Depression and work (especially in the service industry) do not go well together. A state of mild depression can make you less productive, creative and motivated - acute depression makes it difficult...

07.10.19 Julius Dzierlatka | Salon tips

Mental health in the hair industry – interview with Tom Chapman from The Lions Barber Collective

For most people, salons and barbershops are seen as places where a person can get a fresh haircut and leave looking and feeling great. However, these businesses are more than just that...

Hair DIY
04.10.19 Briella Cendrzak | Salon tips

Combating hairdressing DIYs: you’re doing it wrong

People have been experimenting with their looks since the dawn of man. Apparently, it is in our genes to constantly seek ways to alter our appearance. The massive bush of fur on...

A hairdresser and a customer
30.09.19 Julius Dzierlatka | Salon tips

What salon clients say vs what they mean

Every salon and spa gets these clients, even yours - your 10 o’clock client walks in for a root touchup and trim. Your morning venti cappuccino still hasn’t kicked in yet, so...

26.09.19 Briella Cendrzak | Salon tips

Signs of an upcoming disaster in your beauty salon

When a storm is closing in, you can feel it closing in way before the first thunder roars. It gets suspiciously quiet, the sky becomes grey and the wind suddenly kicks up....

a new client
24.09.19 Julius Dzierlatka | Salon tips

New salon clients – do’s and don’ts

You’ve been in the hair & beauty industry for some time now, surely you already know the do’s and don’ts when it comes to new customers. Or do you? Just like the...

Smiling salon lady
20.09.19 Briella Cendrzak | Salon tips

What makes those famous salons so special?

Have you ever wondered what makes those famed beauty salons so remarkable? Surely it can’t be the quality of services they provide alone. Although they usually employ the top tier industry specialists...

18.09.19 Briella Cendrzak | Salon tips

A hairdresser comes to the doctor…

Sounds like a beginning of a wacky joke, but in reality, it is a very serious topic. Being a hairstylist doesn't sound like a particularly risky job and most people consider it...